We’ve been happily serving our Dutch customers for a while now, and we truly appreciate your support! To make things even clearer, we wanted to share a bit more about our shipping process and reassure everyone that ordering from the UK is completely legal.
It’s perfectly legal!
We know there can be confusion around regulations, but rest assured, importing vape products for personal use into the Netherlands is 100% legal. We comply with all Dutch customs regulations, so you can shop with us confidently.
Fast & Reliable Delivery with DPD
We’ve partnered with DPD to offer fast and reliable delivery to your doorstep. You can expect your order to arrive within 2-3 business days.
Tracking Your Order
DPD makes it easy to keep an eye on your package. Here’s how you can track your order:
- Collected: We’ve packed your order with care and it’s been collected from our warehouse.
- In Transit: Your order is on its way to the Netherlands!
- At Depot: Your order has arrived at your local DPD depot and is being prepared for delivery.
- Out for Delivery: The DPD driver is out and about, and your package should arrive soon!
- Delivered: You’ve got your order! Time to enjoy.
Customs Clearance
You’ll likely receive a notification from DPD regarding customs duty (VAT) while your order is in transit. This is a standard procedure and usually involves a simple online payment to clear your package.
Track Your Order Every Step of the Way
We’re committed to providing a smooth and hassle-free experience for our Dutch customers. If you have any questions, please don’t hesitate to contact our customer support team. Happy vaping!